How to present Customer Service on a Resume

Posted by Murray Bridge Resume on 21 Sep 2024

When trying to get a customer service job, it’s essential to include your experiences and abilities in your resume. A well-written resume can make significant difference in obtaining the job you’ve always wanted. We at Murray Bridge Resume, we specialize in providing resume writing services to ensure that you stand out your competitors. In this article, we will go over tips on how to talk about the customer service aspect of your resume.

  1. Use action verbs: When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service and achieved outcomes.
  2. Include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed an entire team of customer service representatives and handled complaints from customers."
  3. Provide metrics: Include relevant metrics like customer satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Create a custom resume by tailoring your resume for the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Ask for professional help and proofread Check your resume for errors before uploading it to ensure it’s error-free. If you need help you can seek help from a professional from Murray Bridge Resume.

By following these tips by following these guidelines, you can build a resume for customer service that effectively highlights your relevant experience as well as your skills. Keep in mind to make your resume specific to the job that you’re applying for and check it for errors before submitting it. Murray Bridge Resume can also assist with the creation of a strong resume that showcases your skills and experiences.

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